Cancellation Policy: Prior to January 1, 2020, refunds will be permitted minus a 10% processing fee. After January 1, 2020 and before May 1, 2020, refunds will be permitted minus a 25% Processing fee. After May 1, 2020, and before July 25, 2020, refunds will be permitted minus a 50% processing fee. After July 25, 2020, no refunds will be granted. Presenter Registration is refundable before January 1, 2020.